Everyone wants to know how to find the top troubleshooting guides online, but not everyone knows where they can find them. The problem is that there is a lot of bad and mediocre information out there, and it can be hard to know which guide is the best. In this post, you will discover how to search for the best troubleshooting guides that can get you the results you desire.
Visit Blogs That Specialize In Troubleshooting
In many cases, your first course of action should be to visit any blogs or websites you know who already provide troubleshooting information. In today’s high-tech world, there is a high chance that you have already had some issues with some technology you own. If this is the case, it is also probably true that you have visited a website dedicated to troubleshooting of some kind.
Therefore, you can revisit those sites and see if they can provide you with the help you need for your current issue. However, if your issue is broadband or TV-related, and you have never had a problem before, you can visit this blog to see if they can help you out. Nonetheless, the main point is to check the websites that you have already used before spending time searching elsewhere. You could save a significant amount of time and energy by doing this first. However, if you have done this to no avail, you can move on to the next point.
Be Specific In Your Search
Being specific is the most important thing you can do when searching for help online. While it is likely that you are not the first person to suffer from the situation and solutions exist somewhere, you can go down a rabbit hole of irrelevant websites if you aren’t careful. In order to avoid this, all you need to do is to ensure that when you are searching, you are as specific as you can be. This could mean using search strings like “touchscreen not working on my Samsung A71” or whatever else it might be. The more specific you are, the better results you will achieve, making it more likely to solve your problem.
Use Search Engines
Search engines are going to be your best friend when looking for solutions online. The most common is Google, but you can really use whichever you prefer. The critical point is to be specific as per the previous suggestion and be careful to read the results as they appear. In some cases, fraudulent websites will rank for these sorts of search queries to get unsuspecting people to click on their links. This can be annoying at best as it wastes your time, but at worse, you could infect your computer. Luckily, there are some simple steps to take to check if the site is legitimate:
● Check the URL contains HTTPS.
● Follow the advice of your web browser if it is warning you that the site may be insecure.
● Look at the URL carefully to see if you will land on the page described in the title.
If you follow this advice, you will hopefully save time and effort searching for a solution.
Ask Friends, Family, And Coworkers
There is nothing better than getting recommendations directly from those you trust. By asking the people closest to you if they have any suggestions, you will end up with very high-quality results. Although you shouldn’t put your hopes on your elderly mother pointing you towards a website that guides you on fixing a specific device, it is an excellent place to start. You might also be peasant surprised at the suggestions you receive.
Contact The Company Directly
In most cases, the best course of action is to contact the manufacturer directly. They will be in the best position to provide you with the correct advice on what to do. However, this point isn’t at the top of this list because contacting some of these companies can be tricky. Even if you do, their customer service is never usually that great and often outsourced to the cheapest bidder. Nonetheless, if you are really finding it challenging to find a solution to your problem, it is worth a shot.
Search For The Specific Model Guide
Despite this point appearing similar to the previous point about being specific, it warrants its own entry because it is slightly different. For example, being specific means searching for advice from others about how to fix the problem. Conversely, this position requires you to search for a particular manual for your faulty product. In most cases, the manual is the best place to look for common problems and fixes, but it is also likely that you have lost or misplaced the manual since you bought your device. IN this case, you can use a search engine to look for your specific model and add the word “PDF” to the end. In most cases, you will find the manual online in a PDF format you can open with your browser.
Search On Forums
Forums are the next best thing to ask those close to you. There will be many solutions since many people have already faced the same difficulties as you. The main benefit of using a forum is that you will hear from real people who have had the same problems and have hopefully been able to find a resolution. If you cannot see your specific problem, you can always sign up and begin a new thread asking for help. Make sure you have thoroughly searched the forum before starting a new thread on something already answered. Some people take umbrage if you create new threads unnecessarily, so if you want people to help you, you have to keep them sweet!
Use Social Media
The final point is the last attempt if all else fails. Social platforms like Reddit are often goldmines of information about all manner of things, and it wouldn’t be surprising if there is already a subreddit related to your concern. You can also use Facebook to ask your Facebook friends if they have had the same problem and been able to fix it.
Hopefully, you’ve found this guide to how to find top troubleshooting guides online has been helpful. Many good websites offer promising ways to find the top troubleshooting guides online. Despite this, you should also think outside of the box to get the most relevant results.
Featured image: Unsplash (Erik Mclean).